Fine Point Technologies WinPoET FAQ

Covers Release v7.x of WinPoET™ for Windows
Last updated: August 2004

Question:
Can I buy a single end user license of WinPoET and MacPoET?

Answer:
If you would like to buy a single End User License click here. If you are a service provider and would like a quote contact us here.

Question:
What do I need installed on my computer to install WinPoET™?

Answer:
You need a working dialup adapter with a TCP/IP stack bound to it. Note: On Windows '95 you need DUN 1.3.

Question:
How do I run WinPoET™ as a service in Windows NT?

Answer:
There's a utility named srvany.exe that comes with the NT 4 resource kit. It allows almost any program to run as a service.

Question:
How do I install WinPoET™ V.7.x?

Answer:

Double click the Setup.exe file
Click "Next"
Click "Yes" - "License" window
Click "Next" - Choose Destination" window
Select "Yes, I want to Restart" -> Click "Finish" (Your PC will reboot)
Double click the newly created WinPoET™ icon on your desktop
Enter your userid as provided by your ISP. Note: you may need to include your ISP's domain as part of your userid. Example: For Verizon customers it would be userid@verizon.net.
Enter your password as provided by your ISP
Click "Save Password"
Click "Start"
Surf away!

Question:
What operating systems does WinPoET™ work on?

Answer:
WinPoET™ works on Windows 95/98/98SE/ME/NT/2000/XP/2003.

Question:
How do I disable WinPoET™ from Startup and my Sys Tray?

Answer:

Go to your Start Menu.
Go to Run, type "msconfig" then click "OK".
The "System Configuration Utility" opens up.
Click on "Startup" tab.
Scroll in the window to "WinPoET™"
Uncheck "WinPoET™"
Click "Apply"
Click "OK"
Reboot as Prompted.

Question:
How do I get WinPoET™ V.7.x to Auto-Connect in Windows?

Answer:

Double click the WinPoET™ icon on your desktop
Click "Options"
Click "Do not prompt for username and password when launched"
Click "OK"

*Note: Make sure that you have checked the save Password box on the WinPoET™ main screen

Question:
How do disable Auto-Connect in WinPoET™ V.6.x?

Answer:

Double click the WinPoET™ icon on your desktop
Click "Options"
Un Check "Do not prompt for username and password when launched"
Click "OK"

Question:
How do I get WinPoET™ V.7.x to launch at Windows Startup?

Answer:

Double click the WinPoET™ icon on your desktop
Click "Options"
Click "Settings"
Check off "Launch WinPoET™ v7.x at Windows Startup"
Click "OK"

Question:
How do I launch my browser on connect with WinPoET™ V.7.x in Windows?

Answer:

Double click the WinPoET™ icon on your desktop
Click "Options"
Click "Settings"
Check off "Launch default Internet browser after connection"
Enter the URL of the website you want it to launch
Click "OK"

Question:
How do I set the MTU in WinPoET™?

Answer:

Note: You must install WinPoET™ v6 or higher.

Double click the WinPoET™ icon on your desktop
Click "Options"
Click "Advanced"
Use the drop down menu to select the MTU you would like to use
Click "OK"
Click "OK" on information pop up screen
Close WinPoET™
Reboot your PC
Done!

Question:
How do I configure the routing table?

Answer:

Double click the WinPoET™ icon on your desktop
Click "Options"
Click "Routing" tab.
Click "Add" to add a rout, “Edit” to edit an existing rout, "delete” to delete the present rout.
Click “Load routes from file” to manipulate the existing routing table
See WinPoET™ CD/Routing table.txt for instructions on editing the routing file.
Click "Use predefined routes" to use routes predefined on your CD.

Question:
Does the auto connect feature supported on Windows 95 operating systems?

Answer:
The WinPoET™ auto connect feature is not presently supported on Windows 95 operating systems.

Question:
Why am I unable to add a route in the routing tab of WinPoET™ on Windows 95 operating systems?

Answer:
In order to be able to be able to add routes to WinPoET™ on Windows 95 operating systems you need to have Internet Explorer 4.0 or newer installed on your computer.

Question:
Why am I unable to import a predefined route into WinPoET™ while on Windows 95 operating systems?

Answer:
The feature while presently allows WinPoET™ to import predefined routes is not currently supported on Windows 95 Operating systems.

Question:
Why does modifying the connection options disable the “Save password” check box in WinPoET™?

Answer:
WinPoET™ has no way of knowing whether or not the connection option changed is the password, the enabling/disabling of Dynamic Service selection or something else. For this reason the “Save password “ check box becomes unchecked. Once you have completed editing your connection options within WinPoET™, please do not forget to check the “Save password” check box if you want your password saved.

Question:
After installing WinPoET™, why do I get an error explaining that the iVasion adapter cannot be found?

Answer:
During the installation of WinPoET™, you are prompted to load into the CD ROM your operating system CD. If this step was missed or if you do not have your operating system CD, the iVasion adapter will not be installed as certain files which are needed to install this adapter reside on the operating system CD. In order to fix this problem simply uninstall WinPoET™ and re-install it following all necessary steps.

Question:
During installation of WinPoET™, I chose a different directory into which I want WinPoET™ installed rather then the default directory, then changed it back to the default directory. After installation, 2 directories were created, the default directory and the one I had created.

Answer:
This is correct. In the present version of the WinPoET™ installer will create 2 directories if 2 directories are chosen during installation. All the files will be installed into the last directory chosen. On configuration of WinPoET™, when choosing “launch upon Windows Start up”, rather then WinPoET™ launching, the empty directory will launch within Windows explorer. If this happens, simply uninstall and re-install WinPoET™.